Today I was reading this article by Glenn Beck, and frankly it just outlines a few things looming in our not that distant economic future that really scare me. Give it a read, then come back here and share your thoughts.
Let’s be clear, I am not an alarmist, extremist, or any kind of -ist for […]
Monthly Archive for March, 2008
Reading a Bank Statement
Posted in Business, Stupid People on Mar 19th, 2008
Remember that vocal minority of annoying customers I have been talking about? Apparently many of them have the time and ability to check their bank/credit card statement several times a day, but no idea how to properly read what is on there. Let me explain with a few choice examples of what we […]
These are unauthorized charges!
Posted in Business on Mar 18th, 2008
Perhaps one of the most frequent agitated claims my company gets from customers calling in is “These are unauthorized charges!” When this is the first thing out of a callers mouth, we can be 99% sure that the charges were in fact authorized, but the customer was either not paying attention to or just not […]
The Other Side of Customer Service
Posted in Business, Stupid People on Mar 14th, 2008
First, A Little Background
I read a lot of information online. I don’t get a paper edition of any newspaper, and I even rarely watch the news on TV because I get all I need online. I enjoy the ability to pick out the articles I want to read, when I want to read […]
Pet Peeves Still Interest People
Posted in Site News on Mar 12th, 2008
It has been some time since I have written on What’s Gotta Go. My lack of compositional volume is not for a lack of things to gripe about, trust me! I thought I would write a little catch up and insight as to the status of things.
A bit over a year ago I started up […]
